Shipping Policy

Last updated: May 24, 2026

Welcome to INDOFIBRUS. We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for details on processing times, shipping rates, delivery timelines, and other important information.

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • During high-demand periods, sales, or holidays, processing times may be slightly delayed.

If there is a significant delay in shipping your order, we will contact you via email or phone.

2. Shipping Locations

We currently ship to:

  • All major cities and regions across India
  • Selected international countries (if applicable)

If your location is unavailable during checkout, please contact us at support@indofibrus.in.

3. Estimated Delivery Time

Domestic Shipping (India)

  • Standard Shipping: 3–7 business days
  • Express Shipping: 1–3 business days (if available)

International Shipping

  • Estimated delivery: 7–21 business days
  • Delivery timelines may vary depending on customs clearance and local courier services.

4. Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location
  • Order weight
  • Shipping method selected

Free Shipping

We may offer free shipping on orders above ₹[amount] within India.

5. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email
  • Tracking number and courier details

Please allow up to 24 hours for tracking updates to appear.

6. Delayed or Lost Shipments

While we work with trusted courier partners, delivery delays may occasionally occur due to:

  • Weather conditions
  • Logistics disruptions
  • Public holidays
  • Incorrect shipping information

If your package appears lost or significantly delayed, contact us at support@indofibrus.in and we will assist you.

7. Incorrect Shipping Address

Customers are responsible for providing accurate shipping details.

We are not responsible for:

  • Delays caused by incorrect addresses
  • Failed deliveries due to unavailable recipients

If you notice an error in your address, contact us immediately after placing the order.

8. Customs, Duties & Taxes (International Orders)

International customers may be responsible for:

  • Customs duties
  • Import taxes
  • Additional local fees

These charges are determined by your country’s customs authority and are not included in our product or shipping prices.

9. Damaged Packages

If your order arrives damaged:

  1. Take clear photos of the package and product
  2. Contact us within 48 hours of delivery
  3. Email us at support@indofibrus.in with your order number

We will review the issue and provide a suitable resolution.

10. Contact Us

If you have any questions regarding shipping, please contact us:

  • Email: support@indofibrus.in
  • Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM

Thank you for shopping with INDOFIBRUS

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